Terms and Conditions

Marvel Diamond UG Terms and Conditions

1. Scope of Application
These terms and conditions apply to all orders placed via our online shop at Marvel Diamond UG, located at Pappelallee 45, 10437, Berlin, Germany. Our online shop caters exclusively to consumers.

2. Contract Partner, Conclusion of Contract
The purchase contract is concluded with Marvel Diamond UG. By placing products in the online shop, we make a binding offer to conclude a contract for these items. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking the order button. You will receive an order confirmation by email immediately after placing the order.

3. Contract Language, Contract Text Storage
The languages available for the conclusion of the contract are German and English. The contract text is stored and sent to you along with the order data and these terms and conditions.

4. Terms of Delivery
We only ship within Germany. Delivery takes up to 4 weeks. There are no shipping fees. Delivery is made via DPD or DHL.

5. Payment Methods
The following payment methods are available in our shop:

  • Credit Card
  • PayPal
  • Bank Transfer
  • Apple Pay

6. Right of Withdrawal
You have the right to return your order within 30 days. The product must be in its original packaging and unused. Products which are customised cannot be returned. We will provide a return shipping label. To initiate a return, please email us at info@marveldiamond.com.

7. Warranties and Guarantees
Our products come with a basic warranty. For any defects, the statutory warranty rights apply.

8. Liability
We are always fully liable for claims due to damages caused by us, our legal representatives, or vicarious agents in cases of injury to life, body, or health, and in cases of intent or gross negligence. In case of a breach of essential contractual obligations caused by slight negligence, our liability is limited to foreseeable damages typical for the contract. Otherwise, claims for damages are excluded.

9. Settlement of Disputes
The European Commission provides an Online Dispute Resolution platform, which can be found here. We are not obligated and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

Contact Information
For any questions, complaints, or objections, you can reach us on weekdays from 10 am to 6 pm at: